Platform fit
Catalog size, variants, content, staff capability, promotions, reporting, integrations, portability, fees, and support horizon shape the recommendation.
Hays Digital Works
E-commerce & Connected Commerce
Connected commerce
Selling online is an operating system, not just a checkout button.
We help determine whether the business needs products, booking, memberships, customer accounts, subscriptions, payments, inventory, fulfillment, or integrations—and which proven platform can support that responsibly.
Payment and security boundary
We favor established payment providers and minimize sensitive-data handling. Merchant accounts, identity checks, disputes, refunds, taxes, policies, fraud decisions, and compliance ownership are documented.
Fulfillment dependencies
Inventory accuracy, lead times, shipping or pickup rules, service capacity, confirmations, cancellations, returns, customer support, and exception handling must work beyond the screen.
Ongoing costs
Platform, payment, extension, email, tax, shipping, monitoring, maintenance, and support costs are considered before build approval—not discovered after launch.
Examples may include a focused product catalog, consultation booking, paid membership, customer portal, or CRM/order integration. Final scope follows workflow and risk discovery.